Frequently Asked Questions

We serve the greater Metro Detroit area including Detroit, Southfield, Farmington Hills, Livonia, Dearborn, Troy, Royal Oak, Pontiac, Warren, Sterling Heights, and surrounding communities. If your location isn't listed, give us a call — we may still be able to help.

Pricing depends on the type of service, the size of the space, and any specific needs. Our residential cleaning starts at $120, commercial services start at $150, and move-in/move-out cleaning starts at $175. Individual and specialty services are custom-quoted based on the scope of work. Contact us for a free estimate.

That's entirely up to you. Many of our clients provide a key or access code and go about their day while we work. If you prefer to be present, that's perfectly fine too. We'll do a walkthrough before and after either way to make sure everything meets your expectations.

Yes — we arrive fully equipped with professional-grade products and tools. Our cleaning solutions are effective and eco-friendly. If you have preferred products or specific sensitivities (allergies, fragrances, etc.), just let us know and we'll adjust accordingly.

You can reach us by phone at 248-759-9511, by email at btscleaningservices4@gmail.com, or through the contact form on our website. Once we know what you need, we'll confirm your date, time, and pricing within 24 hours. We're available 7 days a week by appointment.

We understand plans change. We ask for at least 24 hours' notice if you need to cancel or reschedule. Cancellations with less than 24 hours' notice may be subject to a cancellation fee. We'll always do our best to accommodate rescheduling requests.

Yes, B&T's Cleaning Services is fully insured. We carry liability coverage so you can have peace of mind knowing that your property is protected while we're on the job. Safety and accountability are core to how we operate.

We do our best to send the same team member for recurring appointments. Consistency matters to us too — when your cleaner knows your space and preferences, the results are always better. Let us know if this is important to you when booking.

Your satisfaction is our top priority. If something doesn't meet your expectations, contact us within 24 hours and we'll send a team member back to address it — no additional charge. We stand behind our 100% satisfaction guarantee on every job.

Yes — we offer weekly, bi-weekly, and monthly recurring plans for both residential and commercial clients. Recurring customers enjoy priority scheduling and discounted rates. It's the easiest way to keep your space consistently clean without having to think about it.